Last update:

July 8, 2025

Terms of Service

Grapevyn is a software as a service (SaaS) platform that enables brands to launch and manage hyperlocal influencer marketing campaigns by location. By using Grapevyn, you agree to these Terms of Service (TOS). Please read them carefully.

1. Platform Overview

Grapevyn facilitates partnerships between local influencers and brands through:

  • Intelligent influencer-brand matching

  • Secure communication channels

  • Campaign management tools

  • Transparent payment processing

  • Performance tracking

2. User Account Categories
Local Influencers

To join Grapevyn, influencers must:

  • Be at least 18 years old

  • Provide authentic audience and performance data

  • Keep profile information accurate and up-to-date

  • Follow disclosure laws for sponsored content

  • Deliver high-quality content per campaign agreements

Brands and Marketers

Brands and marketers must:

  • Verify their business legitimacy during account setup

  • Provide clear, achievable campaign objectives

  • Offer fair compensation aligned with market standards

  • Respect the intellectual property of influencers

  • Maintain professional and respectful communication

3. Platform Services

Grapevyn offers the following software services:

  • Matching Algorithms: Connect brands with suitable influencers based on campaign needs

  • Communication Tools: Secure messaging within the platform

  • Campaign Management: Tools for briefing, milestones, and feedback

  • Payment Processing: Escrow-based transactions for security

  • Performance Tracking: Analytics to monitor campaign success

4. Intellectual Property Rights
  • Influencers retain full ownership of their content.

  • Brands receive limited usage rights defined in each campaign agreement, specifying:

    • Duration of use

    • Platforms and media where the content will appear

    • Geographic scope

  • Grapevyn retains ownership of the platform's technology and infrastructure.

5. Financial Framework
Fee Structure
  • No upfront costs for registration

  • Grapevyn charges a percentage-based commission on successful campaigns

  • Transaction fees are transparent and displayed during payment

Payment Protocols
  • Payments are held in escrow and released upon campaign completion

  • Guaranteed influencer compensation when deliverables meet campaign requirements

  • Dispute resolution mechanisms for payment-related conflicts

6. Content Standards

Content uploaded to Grapevyn must adhere to the following guidelines. Prohibited content includes:

  • Hate speech or discriminatory material

  • Explicit, offensive, or adult content

  • Fraudulent engagement metrics (e.g., fake followers)

  • Copyright-infringing or plagiarized work

7. Privacy and Data Management

We prioritize your privacy and data security. Key principles include:

  • Comprehensive data protection policies

  • User consent for data collection and processing

  • Anonymized performance analytics for campaign insights

  • GDPR and global privacy law compliance

  • User-controlled data-sharing preferences

8. Platform Limitations and Legal Disclaimers

While Grapevyn strives to provide a reliable platform, users acknowledge that:

  • Campaign success is not guaranteed

  • Grapevyn is not liable for contractual disputes between creators and brands

  • The platform reserves the right to suspend or terminate accounts for violations of these terms or legal risks

9. User Conduct Expectations

To maintain a professional and respectful community, users must:

  • Communicate professionally and respectfully with others

  • Represent their skills, experience, and objectives honestly

  • Follow platform guidelines and campaign agreements

  • Uphold ethical marketing practices

10. Jurisdiction and Governance

These Terms of Service are governed by applicable digital marketplace regulations.

  • Disputes will be resolved through arbitration, unless otherwise required by law

  • The arbitration service used will be specified in dispute-related communications

11. Account Suspension and Termination

Grapevyn may suspend or terminate accounts under the following circumstances:

  • Repeated violations of platform guidelines

  • Engagement in fraudulent or illegal activities

  • Breach of contractual obligations with other users

  • Actions that pose a legal or reputational risk to the platform

Users will typically receive warnings and opportunities to correct violations, except in severe cases.

12. Modification of Terms

Grapevyn reserves the right to modify these Terms of Service at any time.

  • Significant changes will be communicated to users via email or in-app notifications at least 14 days before they take effect.

  • Continued use of the platform after updates indicates acceptance of the revised terms.

13. Contact and Support

If you have questions or need assistance, our dedicated support team is here to help.

Support Channels:

By using Grapevyn, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for being part of the Grapevyn community!

Get heard through
the Grapevyn

Categories

Beauty

CPG

Events

Grocery

Restaurants

Retail

Small business

Tourism

© 2025 CreatorPad Inc. All rights reserved.

Get heard through the Grapevyn

Categories

Beauty

CPG

Events

Grocery

Restaurants

Retail

Small business

Tourism

© 2025 CreatorPad Inc. All rights reserved.

Get heard through
the Grapevyn

Categories

Beauty

CPG

Events

Grocery

Restaurants

Retail

Small business

Tourism

© 2025 CreatorPad Inc. All rights reserved.