Last update:
July 8, 2025
Terms of Service
Grapevyn is a software as a service (SaaS) platform that enables brands to launch and manage hyperlocal influencer marketing campaigns by location. By using Grapevyn, you agree to these Terms of Service (TOS). Please read them carefully.
1. Platform Overview
Grapevyn facilitates partnerships between local influencers and brands through:
Intelligent influencer-brand matching
Secure communication channels
Campaign management tools
Transparent payment processing
Performance tracking
2. User Account Categories
Local Influencers
To join Grapevyn, influencers must:
Be at least 18 years old
Provide authentic audience and performance data
Keep profile information accurate and up-to-date
Follow disclosure laws for sponsored content
Deliver high-quality content per campaign agreements
Brands and Marketers
Brands and marketers must:
Verify their business legitimacy during account setup
Provide clear, achievable campaign objectives
Offer fair compensation aligned with market standards
Respect the intellectual property of influencers
Maintain professional and respectful communication
3. Platform Services
Grapevyn offers the following software services:
Matching Algorithms: Connect brands with suitable influencers based on campaign needs
Communication Tools: Secure messaging within the platform
Campaign Management: Tools for briefing, milestones, and feedback
Payment Processing: Escrow-based transactions for security
Performance Tracking: Analytics to monitor campaign success
4. Intellectual Property Rights
Influencers retain full ownership of their content.
Brands receive limited usage rights defined in each campaign agreement, specifying:
Duration of use
Platforms and media where the content will appear
Geographic scope
Grapevyn retains ownership of the platform's technology and infrastructure.
5. Financial Framework
Fee Structure
No upfront costs for registration
Grapevyn charges a percentage-based commission on successful campaigns
Transaction fees are transparent and displayed during payment
Payment Protocols
Payments are held in escrow and released upon campaign completion
Guaranteed influencer compensation when deliverables meet campaign requirements
Dispute resolution mechanisms for payment-related conflicts
6. Content Standards
Content uploaded to Grapevyn must adhere to the following guidelines. Prohibited content includes:
Hate speech or discriminatory material
Explicit, offensive, or adult content
Fraudulent engagement metrics (e.g., fake followers)
Copyright-infringing or plagiarized work
7. Privacy and Data Management
We prioritize your privacy and data security. Key principles include:
Comprehensive data protection policies
User consent for data collection and processing
Anonymized performance analytics for campaign insights
GDPR and global privacy law compliance
User-controlled data-sharing preferences
8. Platform Limitations and Legal Disclaimers
While Grapevyn strives to provide a reliable platform, users acknowledge that:
Campaign success is not guaranteed
Grapevyn is not liable for contractual disputes between creators and brands
The platform reserves the right to suspend or terminate accounts for violations of these terms or legal risks
9. User Conduct Expectations
To maintain a professional and respectful community, users must:
Communicate professionally and respectfully with others
Represent their skills, experience, and objectives honestly
Follow platform guidelines and campaign agreements
Uphold ethical marketing practices
10. Jurisdiction and Governance
These Terms of Service are governed by applicable digital marketplace regulations.
Disputes will be resolved through arbitration, unless otherwise required by law
The arbitration service used will be specified in dispute-related communications
11. Account Suspension and Termination
Grapevyn may suspend or terminate accounts under the following circumstances:
Repeated violations of platform guidelines
Engagement in fraudulent or illegal activities
Breach of contractual obligations with other users
Actions that pose a legal or reputational risk to the platform
Users will typically receive warnings and opportunities to correct violations, except in severe cases.
12. Modification of Terms
Grapevyn reserves the right to modify these Terms of Service at any time.
Significant changes will be communicated to users via email or in-app notifications at least 14 days before they take effect.
Continued use of the platform after updates indicates acceptance of the revised terms.
13. Contact and Support
If you have questions or need assistance, our dedicated support team is here to help.
Support Channels:
In-app messaging
Email: hello@grapevyn.com
By using Grapevyn, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for being part of the Grapevyn community!