Last update:

July 8, 2025

Privacy Policy

1. Introduction

Thank you for reading Grapevyn's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

Identity Data (e.g., name, username)
Contact Data (e.g., email address, phone number)
Technical Data (e.g., IP address, browser type and version)
Usage Data (e.g., information about how you use our website and services)
Marketing and Communications Data (e.g., your preferences in receiving marketing from us)

3. How We Use Your Data

We use your personal data for various purposes, including:

To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our services
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our services
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer

4. Data Sharing and Disclosure

We may share your personal data with:

Service providers we use to support our business
Business partners with whom we jointly offer products or services
Law enforcement or other government agencies, as required by applicable laws

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

The right to access, update or delete your information
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent

7. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.